The Four-Quadrant Grid
Two dimensions:
- Power - ability to influence success
- Interest - how much they care
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quadrantChart
title Power-Interest Stakeholder Matrix
x-axis Low Interest --> High Interest
y-axis Low Power --> High Power
quadrant-1 Manage Closely
quadrant-2 Keep Satisfied
quadrant-3 Monitor
quadrant-4 Keep Informed
Community Leader: [0.85, 0.90]
Key Funder: [0.80, 0.85]
Department Head: [0.75, 0.80]
Municipal Official: [0.25, 0.85]
Ministry Director: [0.20, 0.75]
Partner Executive: [0.30, 0.70]
Community Members: [0.85, 0.25]
Grassroots Activists: [0.90, 0.30]
Youth Groups: [0.80, 0.20]
Adjacent NGO: [0.25, 0.25]
Academic Researcher: [0.30, 0.20]
Unrelated Officials: [0.20, 0.30]
Understanding the Four Quadrants
Quadrant 1: Manage Closely
Deep Partnership
Characteristics
- Significant influence over success or failure
- Powerful allies, or formidable opponents
- Worth real time investment
Examples
- Community leaders passionate about your cause
- Department heads with budget authority
- Local officials whose constituencies are affected
- Key funders committed to your cause
Engagement Tactics
Build trust early.
Give them real ownership.
Share what isn't working too.
Commit, then follow through.
Quadrant 2: Keep Satisfied
Focused Communication
Characteristics
- Significant influence, limited attention to your issue
- Want to stay informed, not deeply involved
- Could turn if they feel blindsided
Examples
- Municipal officials with many other responsibilities
- Ministry directors with broad portfolios
- Funders supporting multiple initiatives
Engagement Tactics
Brief reports on key decisions.
Flag anything that affects them, early.
Make asks clear, with context.
Honor their schedule.
Quadrant 3: Keep Informed
Active Engagement
Characteristics
- Care deeply, but limited formal authority
- Closest to the problem, richest insights
- May become advocates if engaged well
Examples
- Community members directly affected by the problem
- Volunteers and activists without institutional backing
- Grassroots organizations with high commitment and trust
Engagement Tactics
Gatherings where they feel heard.
Use channels they already trust.
Real feedback on design.
Thank them publicly.
This Quadrant Often Holds Your Most Valuable Insights
Quadrant 4: Monitor
Minimal Engagement
Characteristics
- Limited influence and limited attention
- Worth monitoring, not real investment
- Could shift quadrants as things evolve
Examples
- Organizations in adjacent sectors, peripheral connection
- Officials from unrelated government departments
- Researchers studying different aspects of your issue
Engagement Tactics
Broad newsletters, nothing intensive.
Watch for shifting interest.
Add to a mailing list.
Act if they shift quadrants.
Movement Between Quadrants
Dynamic Stakeholder Positions
- Gain interest as impacts become clearer
- Gain power through promotion or new role
What's Next?
Next: engagement strategies for each stakeholder type.
Ready to Design Your Engagement Approach?
Adapt questions and format to each type.