Lesson 1.2: Stakeholder Mapping & Engagement

Power-Interest Analysis Framework

Map stakeholders by power and interest to choose the right engagement strategy.

The Four-Quadrant Grid

Two dimensions:

  • Power - ability to influence success
  • Interest - how much they care
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    title Power-Interest Stakeholder Matrix
    x-axis Low Interest --> High Interest
    y-axis Low Power --> High Power
    quadrant-1 Manage Closely
    quadrant-2 Keep Satisfied
    quadrant-3 Monitor
    quadrant-4 Keep Informed

    Community Leader: [0.85, 0.90]
    Key Funder: [0.80, 0.85]
    Department Head: [0.75, 0.80]
    Municipal Official: [0.25, 0.85]
    Ministry Director: [0.20, 0.75]
    Partner Executive: [0.30, 0.70]
    Community Members: [0.85, 0.25]
    Grassroots Activists: [0.90, 0.30]
    Youth Groups: [0.80, 0.20]
    Adjacent NGO: [0.25, 0.25]
    Academic Researcher: [0.30, 0.20]
    Unrelated Officials: [0.20, 0.30]

Quadrant 1: Manage Closely

Deep Partnership

Characteristics

  • Significant influence over success or failure
  • Powerful allies, or formidable opponents
  • Worth real time investment

Examples

  • Community leaders passionate about your cause
  • Department heads with budget authority
  • Local officials whose constituencies are affected
  • Key funders committed to your cause

Engagement Tactics

✅ Regular one-on-one meetings

Build trust early.

✅ Collaborative planning

Give them real ownership.

✅ Transparent communication

Share what isn't working too.

✅ Shared accountability

Commit, then follow through.


Quadrant 2: Keep Satisfied

Focused Communication

Characteristics

  • Significant influence, limited attention to your issue
  • Want to stay informed, not deeply involved
  • Could turn if they feel blindsided

Examples

  • Municipal officials with many other responsibilities
  • Ministry directors with broad portfolios
  • Funders supporting multiple initiatives

Engagement Tactics

✅ Concise periodic updates

Brief reports on key decisions.

✅ Advance notice

Flag anything that affects them, early.

✅ Clear requests

Make asks clear, with context.

✅ Respect time constraints

Honor their schedule.


Quadrant 3: Keep Informed

Active Engagement

Characteristics

  • Care deeply, but limited formal authority
  • Closest to the problem, richest insights
  • May become advocates if engaged well

Examples

  • Community members directly affected by the problem
  • Volunteers and activists without institutional backing
  • Grassroots organizations with high commitment and trust

Engagement Tactics

✅ Community meetings

Gatherings where they feel heard.

✅ Regular updates

Use channels they already trust.

✅ Input opportunities

Real feedback on design.

✅ Recognition

Thank them publicly.


Quadrant 4: Monitor

Minimal Engagement

Characteristics

  • Limited influence and limited attention
  • Worth monitoring, not real investment
  • Could shift quadrants as things evolve

Examples

  • Organizations in adjacent sectors, peripheral connection
  • Officials from unrelated government departments
  • Researchers studying different aspects of your issue

Engagement Tactics

✅ Occasional updates

Broad newsletters, nothing intensive.

✅ Position monitoring

Watch for shifting interest.

✅ Network inclusion

Add to a mailing list.

✅ Readiness to escalate

Act if they shift quadrants.

Movement Between Quadrants

What's Next?

Next: engagement strategies for each stakeholder type.

Ready to Design Your Engagement Approach?

Adapt questions and format to each type.

Lesson 1.2: Stakeholder Mapping 45%
Step 5 of 11 · Power-Interest Analysis