Total Time: 2.5-3.5 Hours
Process Overview
This diagram shows the complete 5-phase synthesis process. Each phase builds on the previous one, transforming raw stakeholder data into a community-validated Problem Tree.
graph TB
%% ========================================
%% START NODE
%% ========================================
START(["📋 <strong>START</strong><br/><br/>Stakeholder Data<br/>from Lesson 1.2"])
%% ========================================
%% PREPARATION PHASE
%% ========================================
subgraph PREP ["🔧 PREPARATION (15-20 min)"]
direction TB
PREP_TASKS["Setup workspace<br/>Gather materials<br/>Set expectations"]
end
%% ========================================
%% PHASE 1: CAPTURE
%% ========================================
subgraph P1 ["📝 PHASE 1: CAPTURE (45-60 min)"]
direction TB
S1["Step 1: Systematic Review"]
S2["Step 2: Insight Extraction"]
S3["Step 3: Quality Check"]
P1_OUT["📦 Output:<br/>30-80 insight cards"]
S1 --> S2 --> S3 --> P1_OUT
end
%% ========================================
%% PHASE 2: CLUSTER
%% ========================================
subgraph P2 ["🔀 PHASE 2: CLUSTER (30-45 min)"]
direction TB
S4["Step 4: Initial Clustering"]
S5["Step 5: Cluster Refinement"]
S6["Step 6: Outlier Management"]
P2_OUT["📦 Output:<br/>5-12 clusters"]
S4 --> S5 --> S6 --> P2_OUT
end
%% ========================================
%% PHASE 3: THEME
%% ========================================
subgraph P3 ["🏷️ PHASE 3: THEME (30-40 min)"]
direction TB
S7["Step 7: Theme Identification"]
S8["Step 8: Theme Refinement"]
S9["Step 9: Theme Documentation"]
P3_OUT["📦 Output:<br/>5-8 defined themes"]
S7 --> S8 --> S9 --> P3_OUT
end
%% ========================================
%% PHASE 4: SYNTHESIZE
%% ========================================
subgraph P4 ["🔗 PHASE 4: SYNTHESIZE (20-30 min)"]
direction TB
S10["Step 10: Cross-Theme Analysis"]
S11["Step 11: Priority Assessment"]
S12["Step 12: Integration Prep"]
P4_OUT["📦 Output:<br/>Prioritized themes"]
S10 --> S11 --> S12 --> P4_OUT
end
%% ========================================
%% PHASE 5: INTEGRATION
%% ========================================
subgraph P5 ["🌳 PHASE 5: INTEGRATION (30-45 min)"]
direction TB
S13["Step 13: Problem Tree Update"]
S14["Step 14: Documentation"]
S15["Step 15: Quality Review"]
S13 --> S14 --> S15
end
%% ========================================
%% END NODES
%% ========================================
FINISH(["🎯 <strong>COMPLETE</strong><br/><br/>Community-Validated<br/>Problem Tree"])
NEXT["➡️ <strong>NEXT</strong><br/><br/>Lesson 1.4:<br/>Theory of Change"]
%% ========================================
%% FLOW CONNECTIONS
%% ========================================
START --> PREP
PREP --> P1
P1 --> P2
P2 --> P3
P3 --> P4
P4 --> P5
P5 --> FINISH
FINISH --> NEXT
%% ========================================
%% FESTA DESIGN SYSTEM COLORS
%% ========================================
%% Start node - Gray
style START fill:#6B7280,stroke:#4B5563,stroke-width:3px,color:#fff
%% Preparation - Light Gray
style PREP fill:#E5E7EB,stroke:#9CA3AF,stroke-width:2px,color:#2A2A2A
style PREP_TASKS fill:#F3F4F6,stroke:#9CA3AF,stroke-width:1px,color:#2A2A2A
%% Phase 1 CAPTURE - Light Gold
style P1 fill:#FEF3C7,stroke:#F59E0B,stroke-width:2px,color:#2A2A2A
style S1 fill:#FEF9C3,stroke:#F59E0B,stroke-width:1px,color:#2A2A2A
style S2 fill:#FEF9C3,stroke:#F59E0B,stroke-width:1px,color:#2A2A2A
style S3 fill:#FEF9C3,stroke:#F59E0B,stroke-width:1px,color:#2A2A2A
style P1_OUT fill:#FDE68A,stroke:#F59E0B,stroke-width:2px,color:#2A2A2A
%% Phase 2 CLUSTER - Light Orange
style P2 fill:#FED7AA,stroke:#F97316,stroke-width:2px,color:#2A2A2A
style S4 fill:#FFEDD5,stroke:#F97316,stroke-width:1px,color:#2A2A2A
style S5 fill:#FFEDD5,stroke:#F97316,stroke-width:1px,color:#2A2A2A
style S6 fill:#FFEDD5,stroke:#F97316,stroke-width:1px,color:#2A2A2A
style P2_OUT fill:#FDBA74,stroke:#F97316,stroke-width:2px,color:#2A2A2A
%% Phase 3 THEME - Light Leaf
style P3 fill:#D9F99D,stroke:#72B043,stroke-width:2px,color:#2A2A2A
style S7 fill:#ECFCCB,stroke:#72B043,stroke-width:1px,color:#2A2A2A
style S8 fill:#ECFCCB,stroke:#72B043,stroke-width:1px,color:#2A2A2A
style S9 fill:#ECFCCB,stroke:#72B043,stroke-width:1px,color:#2A2A2A
style P3_OUT fill:#BEF264,stroke:#72B043,stroke-width:2px,color:#2A2A2A
%% Phase 4 SYNTHESIZE - Light Green
style P4 fill:#BBF7D0,stroke:#10B981,stroke-width:2px,color:#2A2A2A
style S10 fill:#D1FAE5,stroke:#10B981,stroke-width:1px,color:#2A2A2A
style S11 fill:#D1FAE5,stroke:#10B981,stroke-width:1px,color:#2A2A2A
style S12 fill:#D1FAE5,stroke:#10B981,stroke-width:1px,color:#2A2A2A
style P4_OUT fill:#6EE7B7,stroke:#10B981,stroke-width:2px,color:#2A2A2A
%% Phase 5 INTEGRATION - Darker Green
style P5 fill:#A7F3D0,stroke:#059669,stroke-width:2px,color:#2A2A2A
style S13 fill:#D1FAE5,stroke:#059669,stroke-width:1px,color:#2A2A2A
style S14 fill:#D1FAE5,stroke:#059669,stroke-width:1px,color:#2A2A2A
style S15 fill:#D1FAE5,stroke:#059669,stroke-width:1px,color:#2A2A2A
%% End nodes - Dark Green
style FINISH fill:#007F4E,stroke:#00b369,stroke-width:4px,color:#fff
style NEXT fill:#10B981,stroke:#059669,stroke-width:3px,color:#fff
Session Planning
Preparation Phase (15-20 minutes)
Setup Your Workspace
📌 Physical Approach
- • Large wall space for sticky notes
- • Different colored sticky notes
- • Thick markers (visible from distance)
- • Camera for documentation
💻 Digital Approach
- • Miro/Mural board set up
- • Virtual sticky note template
- • Screen sharing if collaborative
- • Export settings configured
Gather Your Materials
- All stakeholder conversation notes from Lesson 1.2
- Original Problem Tree from Lesson 1.1 for reference
- Notebook for capturing synthesis insights
- Timer for managing process phases
Set Process Expectations
- Allow 2-3 hours for complete process (don't rush)
- Plan for iteration - first clustering rarely captures all patterns
- Prepare for surprises that challenge original assumptions
- Focus on understanding rather than confirming preconceptions
Phase 1: CAPTURE (45-60 minutes)
Step 1: Systematic Review
Review each stakeholder conversation document individually:
- Work through conversations one at a time
- Look for discrete insights, observations, quotes, and recommendations
- Don't worry about organizing yet - just extract comprehensively
- Use highlighter or comment features to mark key passages
Step 2: Insight Extraction
Write one insight per sticky note or digital card:
✅ Good Example
"Transportation costs eat up 30% of potential daily wages"
[Source: Focus Group, 8 rural youth]
❌ Poor Example
"There are problems with employment"
Too vague, no source, no specificity
Extraction Tips
• Include enough context to understand the insight later
• Add source attribution for traceability
• Extract even insights that contradict your assumptions
Step 3: Quality Check
Review your extracted insights:
- Ensure each insight is specific and actionable
- Verify source attribution is clear
- Check that insights represent stakeholder perspective, not your interpretation
- Aim for comprehensive coverage without redundancy
Expected Output:
30-80 individual insight cards depending on scope of stakeholder engagement (10-15 conversations typically generate 40-60 insights)
Phase 2: CLUSTER (30-45 minutes)
Step 4: Initial Clustering
- Spread all cards where you can see them clearly
- Start grouping insights that feel naturally related
- Don't force groupings - some insights may remain standalone
- Create loose clusters without worrying about perfect boundaries
Step 5: Cluster Refinement
- Review each cluster to ensure internal coherence
- Split clusters that contain multiple distinct themes
- Merge clusters that are too similar to differentiate
- Allow some insights to move between clusters as patterns become clearer
Step 6: Outlier Management
- Identify insights that don't cluster with others
- Consider whether outliers reveal important unique perspectives
- Don't force outliers into clusters where they don't belong
- Note outliers for special attention during synthesis
Expected Output:
5-12 clusters of varying sizes (2-15 cards each) plus 2-5 standalone insights that don't cluster
Phase 3: THEME (30-40 minutes)
Step 7: Theme Identification
- Examine each cluster individually
- Ask: "What's the common thread across these insights?"
- Create descriptive theme headers that capture the essence
- Test theme accuracy against all insights in the cluster
Step 8: Theme Refinement
- Ensure themes are specific enough to be actionable
- Verify themes accurately represent stakeholder perspectives
- Check that themes are distinct from each other
- Refine cluster boundaries if theme analysis suggests improvements
Step 9: Theme Documentation
- Write 2-3 sentence descriptions for each theme
- Include key supporting quotes or examples
- Note which stakeholder groups contributed most to each theme
- Identify themes that were surprising or contradicted assumptions
Expected Output:
5-8 clearly defined themes with supporting documentation, stakeholder attribution, and theme descriptions
Phase 4: SYNTHESIZE (20-30 minutes)
Step 10: Cross-Theme Analysis
- Map relationships between themes (which reinforce each other?)
- Identify which themes reinforce or contradict each other
- Look for meta-patterns across multiple themes
- Note themes that suggest specific intervention opportunities
Step 11: Priority Assessment
- Rank themes by frequency across stakeholder conversations
- Assess themes by intensity of stakeholder emphasis
- Consider themes by potential impact on project design
- Identify themes that challenge core assumptions
Step 12: Integration Preparation
- For each theme, identify related Problem Tree elements
- Note themes that suggest new causes or effects to add
- Prepare to convert validated assumptions from (A) to (E)
- Document clear trail from stakeholder insights to Problem Tree updates
Expected Output:
Prioritized themes with clear implications for Problem Tree refinement, ranked by importance and impact
Phase 5: INTEGRATION (30-45 minutes)
Step 13: Problem Tree Update
- Use themes to refine existing Problem Tree elements
- Add new causes or effects revealed through affinity analysis
- Convert validated assumptions to evidence-based findings
- Update problem statement if stakeholder insights suggest refinements
Step 14: Documentation
- Create clear mapping from affinity themes to Problem Tree elements
- Document key quotes supporting each Problem Tree update
- Note contradictions or areas needing further validation
- Prepare summary of how stakeholder engagement refined your analysis
Step 15: Quality Review
- Verify that Problem Tree updates are grounded in stakeholder insights
- Check that community voice and priorities are reflected
- Ensure traceability from original insights through themes to final analysis
- Confirm that synthesis strengthens rather than weakens your problem understanding
✅ Final Output:
Community-validated Problem Tree with clear evidence trail, documented synthesis themes, and refined problem analysis ready for Theory of Change development in Lesson 1.4
Implementation Timeline Summary
| Phase | Steps | Time | Can Break? |
|---|---|---|---|
| Preparation | Setup & materials | 15-20 min | ✅ Yes |
| Phase 1: Capture | Steps 1-3 | 45-60 min | ✅ Yes |
| Phase 2: Cluster | Steps 4-6 | 30-45 min | ⚠️ Better continuous |
| Phase 3: Theme | Steps 7-9 | 30-40 min | ⚠️ Better continuous |
| Phase 4: Synthesize | Steps 10-12 | 20-30 min | ❌ Do continuous |
| Phase 5: Integration | Steps 13-15 | 30-45 min | ✅ Yes |
Recommended Session Breaks
Session 2: Phases 2-4 (Cluster + Theme + Synthesize) → 80-115 minutes (do continuously)
Session 3: Phase 5 (Integration) → 30-45 minutes
What's Next
Now that you have the complete step-by-step implementation guide, you're ready to access the downloadable templates that will make your synthesis work easier and more systematic.
Next: Templates & Tools
Download ready-to-use templates for insight extraction, affinity analysis, and Problem Tree integration.
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