Total Time: 2.5-3.5 Hours
Process Overview
Each phase builds on the last, moving raw data toward a validated tree.
graph TB
%% ========================================
%% START NODE
%% ========================================
START(["📋 <strong>START</strong><br/><br/>Stakeholder Data<br/>from Lesson 1.2"])
%% ========================================
%% PREPARATION PHASE
%% ========================================
subgraph PREP ["🔧 PREPARATION (15-20 min)"]
direction TB
PREP_TASKS["Setup workspace<br/>Gather materials<br/>Set expectations"]
end
%% ========================================
%% PHASE 1: CAPTURE
%% ========================================
subgraph P1 ["📝 PHASE 1: CAPTURE (45-60 min)"]
direction TB
S1["Step 1: Systematic Review"]
S2["Step 2: Insight Extraction"]
S3["Step 3: Quality Check"]
P1_OUT["📦 Output:<br/>30-80 insight cards"]
S1 --> S2 --> S3 --> P1_OUT
end
%% ========================================
%% PHASE 2: CLUSTER
%% ========================================
subgraph P2 ["🔀 PHASE 2: CLUSTER (30-45 min)"]
direction TB
S4["Step 4: Initial Clustering"]
S5["Step 5: Cluster Refinement"]
S6["Step 6: Outlier Management"]
P2_OUT["📦 Output:<br/>5-12 clusters"]
S4 --> S5 --> S6 --> P2_OUT
end
%% ========================================
%% PHASE 3: THEME
%% ========================================
subgraph P3 ["🏷️ PHASE 3: THEME (30-40 min)"]
direction TB
S7["Step 7: Theme Identification"]
S8["Step 8: Theme Refinement"]
S9["Step 9: Theme Documentation"]
P3_OUT["📦 Output:<br/>5-8 defined themes"]
S7 --> S8 --> S9 --> P3_OUT
end
%% ========================================
%% PHASE 4: SYNTHESIZE
%% ========================================
subgraph P4 ["🔗 PHASE 4: SYNTHESIZE (20-30 min)"]
direction TB
S10["Step 10: Cross-Theme Analysis"]
S11["Step 11: Priority Assessment"]
S12["Step 12: Integration Prep"]
P4_OUT["📦 Output:<br/>Prioritized themes"]
S10 --> S11 --> S12 --> P4_OUT
end
%% ========================================
%% PHASE 5: INTEGRATION
%% ========================================
subgraph P5 ["🌳 PHASE 5: INTEGRATION (30-45 min)"]
direction TB
S13["Step 13: Problem Tree Update"]
S14["Step 14: Documentation"]
S15["Step 15: Quality Review"]
S13 --> S14 --> S15
end
%% ========================================
%% END NODES
%% ========================================
FINISH(["🎯 <strong>COMPLETE</strong><br/><br/>Community-Validated<br/>Problem Tree"])
NEXT["➡️ <strong>NEXT</strong><br/><br/>Lesson 1.4:<br/>Theory of Change"]
%% ========================================
%% FLOW CONNECTIONS
%% ========================================
START --> PREP
PREP --> P1
P1 --> P2
P2 --> P3
P3 --> P4
P4 --> P5
P5 --> FINISH
FINISH --> NEXT
%% ========================================
%% FESTA DESIGN SYSTEM COLORS
%% ========================================
%% Start node - Gray
style START fill:#6B7280,stroke:#4B5563,stroke-width:3px,color:#fff
%% Preparation - Light Gray
style PREP fill:#E5E7EB,stroke:#9CA3AF,stroke-width:2px,color:#2A2A2A
style PREP_TASKS fill:#F3F4F6,stroke:#9CA3AF,stroke-width:1px,color:#2A2A2A
%% Phase 1 CAPTURE - Light Gold
style P1 fill:#FEF3C7,stroke:#F59E0B,stroke-width:2px,color:#2A2A2A
style S1 fill:#FEF9C3,stroke:#F59E0B,stroke-width:1px,color:#2A2A2A
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style S3 fill:#FEF9C3,stroke:#F59E0B,stroke-width:1px,color:#2A2A2A
style P1_OUT fill:#FDE68A,stroke:#F59E0B,stroke-width:2px,color:#2A2A2A
%% Phase 2 CLUSTER - Light Orange
style P2 fill:#FED7AA,stroke:#F97316,stroke-width:2px,color:#2A2A2A
style S4 fill:#FFEDD5,stroke:#F97316,stroke-width:1px,color:#2A2A2A
style S5 fill:#FFEDD5,stroke:#F97316,stroke-width:1px,color:#2A2A2A
style S6 fill:#FFEDD5,stroke:#F97316,stroke-width:1px,color:#2A2A2A
style P2_OUT fill:#FDBA74,stroke:#F97316,stroke-width:2px,color:#2A2A2A
%% Phase 3 THEME - Light Leaf
style P3 fill:#D9F99D,stroke:#72B043,stroke-width:2px,color:#2A2A2A
style S7 fill:#ECFCCB,stroke:#72B043,stroke-width:1px,color:#2A2A2A
style S8 fill:#ECFCCB,stroke:#72B043,stroke-width:1px,color:#2A2A2A
style S9 fill:#ECFCCB,stroke:#72B043,stroke-width:1px,color:#2A2A2A
style P3_OUT fill:#BEF264,stroke:#72B043,stroke-width:2px,color:#2A2A2A
%% Phase 4 SYNTHESIZE - Light Green
style P4 fill:#BBF7D0,stroke:#10B981,stroke-width:2px,color:#2A2A2A
style S10 fill:#D1FAE5,stroke:#10B981,stroke-width:1px,color:#2A2A2A
style S11 fill:#D1FAE5,stroke:#10B981,stroke-width:1px,color:#2A2A2A
style S12 fill:#D1FAE5,stroke:#10B981,stroke-width:1px,color:#2A2A2A
style P4_OUT fill:#6EE7B7,stroke:#10B981,stroke-width:2px,color:#2A2A2A
%% Phase 5 INTEGRATION - Darker Green
style P5 fill:#A7F3D0,stroke:#059669,stroke-width:2px,color:#2A2A2A
style S13 fill:#D1FAE5,stroke:#059669,stroke-width:1px,color:#2A2A2A
style S14 fill:#D1FAE5,stroke:#059669,stroke-width:1px,color:#2A2A2A
style S15 fill:#D1FAE5,stroke:#059669,stroke-width:1px,color:#2A2A2A
%% End nodes - Dark Green
style FINISH fill:#007F4E,stroke:#00b369,stroke-width:4px,color:#fff
style NEXT fill:#10B981,stroke:#059669,stroke-width:3px,color:#fff
Session Planning
Preparation Phase (15-20 minutes)
Setup Your Workspace
📌 Physical Approach
Wall space, sticky notes, markers, camera.
💻 Digital Approach
Miro/Mural board, screen sharing.
Gather Your Materials
Stakeholder notes, your Problem Tree, a notebook, a timer.
Set Process Expectations
Allow 2-3 hours; expect iteration, and prioritize understanding over confirmation.
Phase 1: CAPTURE (45-60 minutes)
Step 1: Systematic Review
Review each conversation. Don't organize yet, just extract.
Step 2: Insight Extraction
✅ Good Example
"Transportation costs eat up 30% of potential daily wages" [Focus Group]
❌ Poor Example
"There are problems with employment"
Capture insights that contradict your assumptions, not just ones that confirm them.
Step 3: Quality Check
Each insight should be specific, sourced, and in the stakeholder's words.
Expected Output:
30-80 insight cards (10-15 conversations typically generate 40-60 insights)
Phase 2: CLUSTER (30-45 minutes)
Step 4: Initial Clustering
Spread all cards visibly, and group naturally related insights; don't force it.
Step 5: Cluster Refinement
Split clusters with distinct themes; merge ones too similar to tell apart.
Step 6: Outlier Management
Note insights that don't cluster, for attention during synthesis.
Expected Output:
5-12 clusters (2-15 cards each) plus 2-5 standalone insights
Phase 3: THEME (30-40 minutes)
Step 7: Theme Identification
Ask "What's the common thread?" and test the header against every insight.
Step 8: Theme Refinement
Make each theme actionable, and distinct from the others.
Step 9: Theme Documentation
Write a short description with supporting quotes, noting what surprised you.
Expected Output:
5-8 clearly defined themes with documentation and stakeholder attribution
Phase 4: SYNTHESIZE (20-30 minutes)
Step 10: Cross-Theme Analysis
Map which themes reinforce or contradict each other, and note interventions.
Step 11: Priority Assessment
Rank themes by frequency and emphasis; flag ones that challenge assumptions.
Step 12: Integration Preparation
For each theme, identify Problem Tree elements and (A) assumptions to convert.
Expected Output:
Prioritized themes ranked by importance and impact
Phase 5: INTEGRATION (30-45 minutes)
Step 13: Problem Tree Update
Refine elements, add new causes or effects, and convert assumptions to evidence.
Step 14: Documentation
Map themes to tree elements with supporting quotes; note remaining contradictions.
Step 15: Quality Review
Confirm updates are grounded in stakeholder voice and strengthen your analysis.
✅ Final Output:
A community-validated Problem Tree ready for Theory of Change in Lesson 1.4
Implementation Timeline Summary
| Phase | Steps | Time | Can Break? |
|---|---|---|---|
| Preparation | Setup & materials | 15-20 min | ✅ Yes |
| Phase 1: Capture | Steps 1-3 | 45-60 min | ✅ Yes |
| Phase 2: Cluster | Steps 4-6 | 30-45 min | ⚠️ Better continuous |
| Phase 3: Theme | Steps 7-9 | 30-40 min | ⚠️ Better continuous |
| Phase 4: Synthesize | Steps 10-12 | 20-30 min | ❌ Do continuous |
| Phase 5: Integration | Steps 13-15 | 30-45 min | ✅ Yes |
Recommended Session Breaks
Session 2: Cluster + Theme + Synthesize, 80-115 min
Session 3: Integration, 30-45 min
What's Next
Next, downloadable templates for this work.